Citation: Castellano, William G. Practices for Engaging the 21st Century Workforce: Challenges of Talent Management in a Changing Workplace. Print.
Summary: The book provides information on how to proficiently manage others in today's age given the challenges of increased technology, diversity, and a multi-generational workforce.
Author: William G. Castellano retired from Wall Street after 20 years to start his new career as a professor at Rutgers University. From his experiences and doctorate research in the HR field, he has compiled his findings within this book.
Key Terms: "New Normal"-The unprecedented work demographic and style that we see today
"Cohort"-A term used to identify a generational population
Quotes: "This is a new era in which... a new generation of workers can change the direction and fortunes of the old economic order"
Value: Professor Castellano's research on the different cultures of multiple generations of Americans allows me to accurately understand the social climate of the era and use that as a control to compare the change in fraternities to.
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